Frequently Asked Questions

Our office is open Monday through Saturday, 9:00 AM to 5:00 PM, and is closed on Sundays. Tenants, however, enjoy 24/7 gate access to their storage units every day of the year, so you can load or retrieve your belongings on your own schedule regardless of office hours. We have two locations — 1018 W Centennial Ave, Muncie, IN 47303 and 1524 S Nebo Rd, Yorktown, IN 47396. For reservations, billing questions, or unit availability, call us at (765) 725-6380 during office hours, or reserve online any time through our website.

Yes. Every tenant at both our Centennial Ave (Muncie) and Nebo Rd (Yorktown) facilities receives a personal electronic gate code for 24/7 access, 365 days a year. You can enter the fenced, gated property any time of day or night to load, unload, or check on your belongings. Both locations are camera-monitored and perimeter-fenced for security, and many units offer drive-up access so you can pull your vehicle right to the door. Office staff are available Monday through Saturday, 9:00 AM to 5:00 PM, at (765) 725-6380 for anything you need.

Yes — Muncie Yorktown Self Storage operates two conveniently located facilities in Delaware County, Indiana. Our Centennial Ave location is at 1018 W Centennial Ave, Muncie, IN 47303, serving Muncie, Yorktown, and Daleville. Our Nebo Rd location is at 1524 S Nebo Rd, Yorktown, IN 47396, serving Muncie, Albany, and Dunkirk. Both sites offer drive-up units, month-to-month leases, 24/7 gated access, and camera monitoring, with unit sizes ranging from 5×5 (25 sq ft) up to 10×30 (300 sq ft). Call (765) 725-6380 or book online to reserve at either location.

Renting is quick and can be done entirely online. Browse live pricing and real-time availability on our website, choose your location — Centennial Ave in Muncie or Nebo Rd in Yorktown — select a unit size from 5×5 (25 sq ft) up to 10×30 (300 sq ft), and complete your reservation in minutes. You can also call us at (765) 725-6380 Monday through Saturday, 9:00 AM to 5:00 PM, or visit either facility in person. Leases are month-to-month with no long-term commitment, and once you rent you'll receive a personal gate code for 24/7 access.

We accept all major credit cards, debit cards, and ACH bank transfers through our secure online payment portal, which is available 24/7 at both our Centennial Ave (Muncie) and Nebo Rd (Yorktown) locations. You can also set up convenient auto-pay so your month-to-month rent is always on time and you never miss a payment. Rent is billed on the same date each month based on your move-in date. For billing questions or to update your payment method, call us at (765) 725-6380 Monday through Saturday, 9:00 AM to 5:00 PM, or manage everything online.

No. All units at both our Muncie (Centennial Ave) and Yorktown (Nebo Rd) facilities rent on a flexible month-to-month basis with no long-term contract required. Rent for as little as a single month or stay as long as you need — ideal for moves, renovations, seasonal storage, college students, or business inventory. When you're ready to move out, simply give us notice. Sizes range from 5×5 (25 sq ft) up to 10×30 (300 sq ft), so you can right-size or switch units as your needs change. Browse live pricing and availability online, or call (765) 725-6380.

Rent is due on the same calendar date each month, set by your original move-in date, on our month-to-month leases. We recommend enrolling in auto-pay through our secure 24/7 online portal so your payment is always on time — you can use any major credit card, debit card, or ACH bank transfer. You'll be able to view your due date and billing history any time online. If you have questions about your due date or want to change your payment method, contact our office at (765) 725-6380, open Monday through Saturday, 9:00 AM to 5:00 PM.

The right size depends on how much you're storing. We offer six unit sizes: 5×5 (25 sq ft) for a small closet of boxes and seasonal items; 5×10 (50 sq ft) for a walk-in closet or studio; 10×10 (100 sq ft) for a 1-2 bedroom apartment; 10×15 (150 sq ft) for a 2-3 bedroom home; 10×20 (200 sq ft) for a 1-car garage or 3-4 bedroom home; and 10×30 (300 sq ft) for a 4+ bedroom home or vehicles. Climate-controlled units are available for sensitive items. See our Size Guide, browse live availability online, or call (765) 725-6380 for help choosing.

Yes. Most units at both our Centennial Ave (Muncie) and Nebo Rd (Yorktown) facilities feature convenient drive-up access, letting you pull your vehicle right up to your unit door for fast, easy loading and unloading — especially helpful for furniture, appliances, and other large or heavy items. Drive-up units are available across our size range, from 5×10 (50 sq ft) up to 10×30 (300 sq ft). Both properties are fenced, gated, and camera-monitored with 24/7 tenant access. Browse live pricing and availability online, or call (765) 725-6380 to confirm drive-up options at your preferred location.

Yes. We offer secure outdoor parking for cars, RVs, boats, trailers, and other vehicles at our Delaware County facilities. Outdoor parking spaces sit inside the same fenced, gated, camera-monitored perimeter as our storage units, with 24/7 access via your personal gate code. For vehicles and belongings you want protected from Indiana's heat and cold, we also offer climate-controlled and enclosed drive-up units up to 10×30 (300 sq ft). Availability varies by location — Centennial Ave in Muncie and Nebo Rd in Yorktown — so browse online or call (765) 725-6380 to check current openings and pricing.

For safety and legal reasons, some items may not be stored at either facility: hazardous materials, chemicals, or explosives; flammable items such as gasoline or propane; perishable food; living plants or animals; illegal or stolen property; and anything that produces strong odors. Almost everything else — household goods, furniture, business inventory, documents, seasonal gear, and vehicles — is welcome across our units, which range from 5×5 (25 sq ft) to 10×30 (300 sq ft), including climate-controlled options for sensitive items. If you're unsure whether an item is allowed, call us at (765) 725-6380 and we'll be glad to help.

Security is a top priority at both our Centennial Ave (Muncie) and Nebo Rd (Yorktown) locations. Each property is fully perimeter-fenced with electronic gate access controlled by personal entry codes, and is camera-monitored around the clock. The grounds are well-lit for safe after-hours visits, and every unit secures with your own lock for individual control. Tenants have 24/7 gated access with their personal code, and climate-controlled units add protection for temperature- and humidity-sensitive belongings. If you have specific security questions about a unit or location, call us at (765) 725-6380, open Monday through Saturday, 9:00 AM to 5:00 PM.

Yes — you provide your own lock for your storage unit, giving you sole control over access to your belongings. We recommend a high-quality disc lock or cylinder lock for maximum security; both resist bolt cutters far better than standard padlocks and are available at most hardware stores. Your unit sits inside a fenced, gated, camera-monitored property with 24/7 code access at both our Muncie (Centennial Ave) and Yorktown (Nebo Rd) facilities. If you'd like a lock recommendation or want to know what's available near you, call our office at (765) 725-6380, open Monday through Saturday, 9:00 AM to 5:00 PM.

Insurance isn't required to rent, but we strongly recommend coverage for your stored belongings. Many homeowner's or renter's policies already extend to items in storage — check with your provider to confirm your coverage limits. If you don't have a policy that applies, we can share information about affordable storage-insurance options when you rent. Coverage gives you peace of mind on top of the security we already provide: fenced, gated, camera-monitored properties with 24/7 code access at both our Centennial Ave (Muncie) and Nebo Rd (Yorktown) locations. Questions? Call us at (765) 725-6380.